To initiate a cancellation/refund of your order, you can write a mail to firstname.lastname@example.org and mention the order number and the reason for the cancellation of your order
Customer will be provided full refund of purchase as per following
- Full refund will be issued if the cancellation has been made within 2 days of purchase and if the order has not been processed at our end
- In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, maybe be forfeited and Kondattam Digital Media cannot be held responsible for the same.
- All valid requests for refunds will be issued within 10 days of receiving the request. If you do not receive the same within this time, please write to email@example.com
- If you need any further clarification, you may write to firstname.lastname@example.org